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We are so thankful for each of our clients! Our business grew faster over the past year than we ever imagined. To support this growth, we are expanding into a new manufacturing facility in Colombia. We are also growing our team to serve you faster and more efficiently.
We always strive for full transparency. Because of this, we want to share a few tips to help you get your custom pieces right on time. Here is the best way to plan your custom teamwear purchase.
Design Process
To start as a new Limelight client, choose your style and purchase your design. This is our only setup fee! Once you pay the design fee, we will ship you a physical color chart. This allows you to view our colors in person.
Don’t see your specific color? We offer color matching at no extra cost. If you choose a color from our chart and request only a few minor tweaks, design work can take just one week. However, we want you to love your teamwear. Your Teamwear Specialist will work alongside you until you approve the final look.
The design process typically takes 1 to 3 weeks. Your response time and revision requests affect this timeline.
If you request custom color matching, please allow extra time. We print custom swatches at our facility and mail them to you for approval. We provide a wide range of shades to ensure a perfect match. This step adds about two weeks to the design phase.
Sizing
You do not need a finished design to size your team. We offer two convenient sizing options.
We highly recommend renting a sizer set. You can keep this kit in-house for 4 to 5 days. Each $100 sizer set includes a range of sizes across two garment styles. You can add extra garments for a small fee.
We encourage new clients to rent a sizer set because our custom patterns may differ from standard retail sizing. In future years, many clients simply use existing garments to size new team members.
Alternatively, you can measure students by hand and check our Sizing Chart. This works well if you are short on time and cannot wait for a sizer set. However, renting a set best ensures an ideal fit. Custom teamwear is an investment, so accurate sizing is worth the extra effort. Order your sizer sets as soon as you choose your garments to keep things moving.
Production Seasons
September through February is our busiest manufacturing window. During these peak months, production takes 8 to 10 weeks. In contrast, off-season production takes 6 to 8 weeks.
We recommend planning ahead and placing your order early. Early orders help you avoid delays before competitions or events. You can also create and store designs in your account at any time of year. Completing designs early gets them out of the way before the busy season hits.
Once your Teamwear Specialist uploads your finished design to your web account, it stays there permanently unless you ask us to remove it. You can reorder past designs without paying additional fees. We never discontinue products, so your team can always order matching gear.
Process
Our team always works hard to deliver your order quickly. However, the main benefit of working with Limelight Teamwear is receiving 100% custom garments. Our design team helps you build apparel that is truly unique to your team. Because we offer deep customization, our production times may run longer than less customized brands.
Here is a look behind the scenes at how we build your custom teamwear.
Printing
First, we print your custom design on specialized paper. As soon as our production team receives your design and order details, printing begins. We print your order onto massive paper sheets built specifically for sublimation.
We print each garment section separately. For example, if you order a jacket, we print the front, back, sleeves, and bands as individual pieces.
Next, we move the paper to our sublimation machine. For all Evolution Collection garments, every piece starts as plain white fabric. Our team manually aligns each fabric piece with its printed design. The machine then runs the fabric and paper together, fusing the ink directly into the fabric.
Sewing
After printing, our team sews the individual fabric pieces together by hand. We own our manufacturing facility in Medellín, Colombia, where we pay our staff 20% above industry standards.
Our talented sewers take great care while assembling your garments. Assembly times vary by product. A custom Scrunchie takes under five minutes to sew, while an Evolution Windbreaker Jacket takes about 90 minutes.
Quality Control
After assembly, your order moves to quality control before reaching shipping. Our team carefully inspects every garment for accuracy. On rare occasions when an error occurs, contact your Teamwear Specialist right away to resolve it.
Once inspects are complete, we ship your order to our Canadian or American sorting center. We often ship items from Colombia in larger bulk boxes alongside other orders. Once the package arrives in your country, we verify item quantities, repack your order, and ship it to your address.
At this stage, you will receive a tracking number to follow your parcel. Final shipping typically takes 2 to 5 days.
Receiving Your Order
Now for the fun part: unboxing your brand-new teamwear! Record your unboxing reaction and send it to us so we can share it on our social media channels.
Many clients love watching team members put on their gear for the first time. Fresh teamwear offers an instant confidence boost! Send us photos of your team wearing their new gear, and don’t forget to tag us.
Now that you understand our manufacturing steps, you can navigate your order timeline with confidence. If you still have questions, your Teamwear Specialist is ready to help via email or phone. Contact us today to start your custom teamwear order!
